.Five9 (FIVN) has actually been actually awarded the 2024 Aragon Investigation Innovation Award for Artificial Intelligence Get in touch with Centers and named a Leader in two Aragon Investigation Globe rumors: AI Broker Operating Systems in the ICC, 2025, and also Intelligent Connect With Facility, 2025. The company was recognized as the best calculated supplier in the AI Representative Operating systems report.At the primary of Five9’s development is their sight for The brand new CX, where AI Brokers as well as AI-empowered Person Agents work together to deliver hyper-personalized consumer expertises. The firm just recently launched brand new advancements including Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, realizing Five9’s speculative use of modern technology in market advancement as well as interruption.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Development Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Research Entire world: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Study Innovation 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Investigation World: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 AI Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 put les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Investigation World: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Call Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The brand new CX, ou00f9 Representatives artificial intelligence et Representatives Humains soutenus par l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Development Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Research Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Vision fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was actually additionally named an Innovator in The Aragon Research Study Globe for Artificial Intelligence Broker Operating Systems in the ICC, 2025 as well as Aragon Investigation Globe for Intelligent Connect With Center, 2025. SAN RAMON, Calif.– (ORGANIZATION CORD)–.
Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, has actually been actually called a victor of the 2024 Aragon Research Technology Award for AI Connect With Centers. Additionally, Five9 has been actually named a Leader in 2 Aragon Research study Entire world records: AI Representative Operating Systems in the ICC, 2025, as well as Intelligent Call Center, 2025. This acknowledgment coming from Aragon Research emphasizes Five9’s setting as an innovator in AI-elevated CX.
The Artificial Intelligence Representative Platforms in the ICC, 2025 document jobs Five9 as the absolute most
important seller measured in
the record, identifying Five9 s critical sight for AI-driven development in CX. At the core of this particular development is actually Five9’s vision for The brand-new CX where Artificial Intelligence Agents as well as AI-empowered Human Representatives collaborate to supply hyper-personalized, effortless customer experiences. Through empowering services to deliver transformative customer communications while minimizing costs and also boosting efficiency, Five9 is actually setting brand-new criteria for AI-powered answers in the get in touch with center business.
AI is actually foundational for generating outstanding client expertises, as well as our experts are actually honored to become determined through AragonStudy as cutting-edge for our initiatives to move the smart contact center forward, mentioned Jonathan Rosenberg, Main Modern Technology Officer and Director of Artificial Intelligence, Five9. Our emphasis has been, as well as will certainly remain to be, aiding companies deliver those adventures along with easy-to-use resources as well as capacities. Along with each new development, our company take a step forward for each Five9 and for the field as a whole.
The Aragon Investigation Innovation honor pinpoints carriers leveraging visionary use of innovation to certainly not simply adapt as markets modify, but to definitely disrupt and educate just how their markets will definitely advance. Five9 was officially presented with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Investigation awards event.Five9’s commitment to advancement, particularly its own vision for mixing artificial intelligence Representatives as well as AI-empowered Human Professionals, is specifying a new specification for just how companies may deliver hyper-personalized and also smooth customer knowledge, said Jim Lundy, Founder, Chief Executive Officer and also Lead Professional, Aragon Research Study. This honor as well as report id improves Five9’s commitment to supplying artificial intelligence advancements for CX.
Previously this year, the company launched brand-new innovations, consisting of Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Agents, that transform the technique business move toward CX, steering much better results for each clients and also representatives. About Five9. The Five9 Intelligent CX Platform, powered through Five9 Wizard AI, offers a detailed suite of answers to electrical power AI-elevated consumer adventures that provide far better service end results and also Take Pleasure to CX.
Our unified cloud-native offering makes it possible for hyper-personalized customer knowledge as well as more inspired workers, creating every customer communication much more hooked up, simple, and also individual. Counted on through 2,500 +clients and also 1,400+ companions around the globe, Five9 combines the power of AI, our platform, and also our folks to steer AI-elevated CX.For more details, visit www.five9.com. Involve with our team @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Study, Inc. and/or its own Affiliates. All Legal rights Set aside.
The recognition of an Aragon Analysis honor victor is certainly not an endorsement by Aragon Investigation of any vendor, item, or even service. Scenery resource model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Supervisor. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What major honors performed Five9( FIVN) gain in 2024 coming from Aragon Research study? Five9 gained the 2024 Aragon Research Study Innovation Award for AI Contact Centers as well as was actually named a Forerunner in pair of Aragon Research Globe files: AI Representative Platforms in the ICC, 2025, as well as Intelligent Call Facility, 2025.
What new AI products did Five9( FIVN) introduce in 2024? Five9 presented Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Representatives to enhance client adventure management.How does Five9’s( FIVN )BRAND-NEW CX sight effect customer care? Five9’s brand-new CX vision combines artificial intelligence Representatives along with AI-empowered Individual Representatives to provide hyper-personalized, effortless clientexpertises while reducing prices as well as enhancing productivity.
What was actually Five9’s( FIVN) important role in the Aragon Analysis Planet 2025 document? Five9was actually installed as the most important merchant in the artificial intelligence Broker Platforms in the ICC, 2025 report, identifying their calculated sight for AI-driven development in CX. When performed Five9( FIVN) acquire the AragonAnalysis Development
Award
?
Five9 was actually officially offered along with the award on December 10, 2024, at the Aragon Transform 2024 awards service.